Customer Care Manager - Brick and Mortar Contact Center at New (Green Valley,...
Title: Customer Care Manager - Brick and Mortar Contact Center Location: US-MO-NEW BAM DTV Kansas City Job Number: ... applications * Understanding and experience with call center technologies to...
View ArticleContact Center Manager at Milestone Technologies (Mountain View, CA)
Single point of contact for scheduling the contact center Meet with client and/or Service Delivery Manager daily to ... completion Required Skills Solid understanding of call center and contact center...
View ArticleContact Center Manager at Pearl Interactive Network (Winchester, KY)
Job Title: Contact Center Manager Reports to: P Requirements: Prior experience supervising or managing an inbound call center. Prior experience with Agent Scorecard reviews. Excellent oral and written...
View ArticleContact Center Manager - eCommerce at Kohl's Illinois (Texas)
Manages process of maintaining updated policy/procedure documentation for all Contact Center functions. * Manages and he ... priorities and subsequent workflows for all contact center functions. *...
View ArticleContact Center Manager at ICF International (Martinsville, VA)
for ICF International in Martinsville, VA hosts a global Contact Center. As the Contact Center Manager you will ... Responsibilities: * Demonstrate utilization of Contact Center Information Technology...
View ArticleACES Manager, Virtual Contact Center at Amazon (Olympia, WA)
company--and the ACES (Amazon Customer Excellence System) Manager is a key player in allowing us to continue to move ... drive organizational change initiatives with contact center management teams,...
View ArticleIT Senior Manager, Sales & Contact Center Technologies Job at CUNA Mutual...
to join our team as a IT Senior Manager, Sales & Contact Center Technologies. Job Responsibilities This ... Salesforce.com. 4. Experience supporting Sales and Contact Center operations and...
View ArticleManager, Contact Center at Insperity (Kingwood, TX)
within the Contact Center. Leads and coaches a team of contact center specialists through a development process and ... goals within area of responsibility. Provides support to Contact Center personnel...
View ArticleManager Contact Center Technologies at Alticor (Ada, MI)
to the Director of Customer Service, the Manager of Contact Center Technology provides strategic recommendation ... analysts, and contact center managers, and contact center technology team on all...
View ArticleManager Contact Center Technologies at Amway (Ada, MI)
to the Director of Customer Service, the Manager of Contact Center Technology provides strategic recommendation ... analysts, and contact center managers, and contact center technology team on all...
View ArticleManager, Contact Center at PSCU (St Petersburg, FL)
and continually improve the functionality of the contact center applications. 8. Recommend and implement ... Serve as backup to Contact Center Director in his/her absence. 11. Perform other...
View ArticleSr Manager Contact Center at Sedgwick Claims Management Services (Orlando, FL)
Senior Manager Contact Center Providing both satisfying and challenging work along with a highly professional and ... experience in a multi-site or high volume contact center or customer service center...
View ArticleManager, Employee Contact Center North America at Ingersoll-Rand (Davidson, NC)
progress and enduring results. Manage the employee contact center team that support 20K+ active employees and ... Tier 2 teams; Benefits Design team to ensure Contact Center has been fully trained on...
View ArticleManager, Employee Contact Center North America at Ingersoll Rand (Davidson, NC)
progress and enduring results. Manage the employee contact center team that support 20K+ active employees and ... Tier 2 teams; Benefits Design team to ensure Contact Center has been fully trained on...
View ArticleContact Center Manager (Proposed Business) at MTM (Washington, Dc)
Contact Center Manager, (Proposed Business) Washington DC POSITION SUMMARY: The Contact Center Manager shall have ... Salaried REPORTS TO: Contact Center Project Manager NO PHONE CALLS, PLEASE IF...
View ArticleProgram Manager, Contact Center at Apple (Santa Clara, CA)
and support to Apples Global Business teams using Contact Center Applications such as Genesys, multi-channel ... & Reporting. Defining operational processes for contact center applications and...
View ArticleManager, SLC Contact Center at Sutter Health (Murray, UT)
in receivables and managed care every year. The Manager Contact Center is a leadership position that primarily ... is responsible for monitoring the performance of the contact center and strategic...
View ArticleManager Contact Center at Home Depot (Ogden, UT)
to the Contact Center Director or the Sr. Contact Center Manager and is directly responsible for the customer ... AND SCOPE - Position reports to Senior Manager, Contact Center or Director, Contact...
View ArticleContact Center Manager at Hiregy (St Petersburg, FL)
call center in St. Pete is looking for a Contact Center Manager for their corporate office. Hours can very and this ... benefits. Job Duties 1.) Developing the 6 Contact Center Supervisors skills in...
View ArticleManager,Contact Center-Chargebacks at Total System Services (Omaha, NE)
the day-to-day operation of a 24/7/365 call center or off phone environment. Ensures call center / off ... Sigma Green Belt certification is preferred. Job Contact Center Primary...
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